Effective Date: August 2025
Last Updated: August 2025

These Terms and Conditions (“Terms”) govern your use of the website located at https://www.goldenaviation.co.uk (the “Site”) and the aircraft charter booking services offered by Golden Aviation Ltd (“Company”, “we”, “us”, or “our”). By accessing or using the Site or any of our services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, do not use the Site or our services.

  1. Use of the Site and Services
  2. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use our Site or book a charter flight. By using our Site, you represent that you meet this requirement.

  1. Account Registration

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

  1. Aircraft Charter Bookings
  2. Booking Process

When you submit a charter request through our Site or directly via communication channels, we will provide a quote and options from approved charter operators. A booking is confirmed only once you receive a booking confirmation, and full or partial payment has been made.

  1. Charter Operators

We act as an intermediary between you and third-party charter operators. The actual flight services are operated by licensed air carriers in accordance with applicable aviation laws. We do not own or operate any aircraft.

  1. Passenger Information

Accurate passenger information, including full names and identification details, may be required for security and compliance with aviation regulations.

  1. Payment Terms

Prices will be quoted in USD/EUR/GBP and are subject to change prior to booking confirmation. A deposit or full payment may be required to secure the charter. All payments must be made via approved payment methods.

  1. Cancellations and Refunds

Cancellations are subject to the cancellation and refund policy set by the charter operator. We will communicate these terms to you prior to confirming a booking. Refunds, if applicable, will be issued according to those terms.

  1. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Make speculative, false, or fraudulent bookings
  • Interfere with or disrupt the operation of the Site
  • Attempt to gain unauthorized access to other systems or networks
  • Use bots, crawlers, or scraping tools without our written consent

We reserve the right to suspend or terminate access for users who violate these Terms.

  1. Intellectual Property

All content on the Site including text, images, logos, designs, graphics, icons, audio, video, software, and code is the property of Golden Aviation or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or publicly display any content without our prior written consent, except as allowed by law.

  1. Disclaimers
  • We make reasonable efforts to ensure the accuracy of information on our Site but do not guarantee that all content is current, complete, or error-free.
  • All services are provided “as is” and “as available.” We do not make any warranties regarding availability, timeliness, security, or reliability.
  • We do not guarantee the availability of specific aircraft or operators.
  • We are not liable for delays, cancellations, or other disruptions caused by third-party operators or force majeure events (e.g., weather, air traffic control, political unrest).
  1. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Site or services.
  • Our total liability to you for any claim related to a booking or service is limited to the amount you paid for that specific booking.
  1. Indemnification

You agree to indemnify, defend, and hold harmless Golden Aviation Ltd, its affiliates, officers, employees, and partners from and against any claims, liabilities, damages, losses, or expenses (including attorney’s fees) arising out of your use of the Site or Services, violation of these Terms, or infringement of any rights of a third party.

  1. Privacy

Our use of your personal information is governed by our Privacy Policy (link to your privacy policy). By using the Site or booking a charter, you consent to our collection, use, and sharing of your data as described therein.

  1. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes means you accept the revised Terms.

  1. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Site or Services will be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

  1. Dispute Resolution

Before initiating legal proceedings, you agree to attempt to resolve any dispute with us informally by contacting us at office@goldeanaviation.co.uk. If the matter is not resolved within 30 days, either party may initiate formal proceedings.

Depending on your jurisdiction, you may be entitled to alternative dispute resolution or arbitration.

  1. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary or severed entirely, and the rest of the Terms shall remain in full force and effect.

  1. Contact Us

For questions about these Terms and Conditions, please contact:

Golden Aviation Ltd
Email: office@goldenaviation.co.uk
Phone: +44 (0) 203 084 4531

Website: https://www.goldenaviation.co.uk