General Questions

Common Questions, Clear Answers

What is the process for booking a private jet or cargo aircraft charter?

Simply contact our team with your travel or shipment details, including dates, destinations, passenger count or cargo weight, and any special requirements. We’ll recommend the most suitable aircraft, provide a transparent quotation, and coordinate the entire flight from booking to completion.

How far in advance should I book a charter flight?

While we can arrange charters at short notice, we recommend booking as early as possible to secure the best aircraft availability and pricing. For time-critical flights, we can often have an aircraft airborne within hours of confirmation.

What is the difference between chartering and buying a ticket on a scheduled airline?

Chartering offers complete flexibility, you choose the departure time, destination, aircraft type, and onboard experience. Unlike scheduled services, you avoid delays, connections, and fixed routes, ensuring a tailored, direct journey.

Can I book both passenger and cargo flights through the same broker?

Yes. We specialise in both private jet charter and cargo aircraft charter, enabling you to work with one trusted partner for all your aviation needs.

Do you offer global private jet and cargo charter services?

Absolutely. We operate worldwide, with access to a vast network of certified operators, ensuring coverage across Europe, the Americas, the Middle East, Asia, and beyond.

General Questions

Private Jet Charter FAQs

How much does it cost to charter a private jet?

Costs depend on factors such as aircraft type, flight distance, duration, and additional services requested. We provide clear, competitive pricing with no hidden fees, tailored to your exact itinerary. As a general guide:

  • Turbo Prop: £2,000 / $2,650
  • Very Light Jet: £3,000 / $4,000
  • Light Jet: £4,000 / $5,300
  • Super Light Jet: £5,500 / $7,300
  • Midsize Jet: £6,750 / $9,000
  • Super Midsize Jet: £7,500 / $10,000
  • Heavy Jet: £9,000 / $12,000
  • Ultra Long Range Jet: £11,000 / $14,650
  • VIP Airliner: £15,500 / $20,600

Contact us for a free, no-obligation quote tailored to your itinerary.

How do you choose the right aircraft for my trip?

We consider passenger numbers, baggage requirements, range, speed, and your desired level of comfort. Whether you need a light jet for short hops or a long-range aircraft for intercontinental travel, we’ll match you with the perfect option.

Can I customise my private jet experience?

Yes. We can arrange bespoke catering, in-flight entertainment, branding, and ground transfers, ensuring every detail aligns with your preferences.

What airports can private jets use?

Private jets can access thousands of airports, including smaller regional airfields closer to your destination, many of which are not served by commercial airlines.

Are pets allowed on private jet charters?

In most cases, yes. We’ll ensure the aircraft is pet-friendly and that all relevant travel regulations are met for your chosen destinations.

What safety standards do private jet operators follow?

All aircraft and crews operate under strict safety oversight from aviation authorities such as EASA or the FAA, with rigorous maintenance and pilot training requirements.

Can I arrange same-day private jet flights?

Yes, subject to aircraft and crew availability. In urgent cases, we can often have you airborne within a few hours.

General Questions

Cargo Aircraft Charter FAQs

How much does it cost to charter a cargo plane?

Pricing depends on aircraft size, payload, route, and urgency. We provide tailored quotes based on your exact cargo specifications and timelines.

What types of cargo can be transported via air charter?

We handle a wide variety of shipments, including time-critical shipments, automotive or industrial parts, humanitarian and relief goods, pharmaceuticals and temperature-sensitive products, oversized or heavy machinery, live animals and hazardous materials. Each charter is tailored to your cargo’s unique handling and transport needs.

Can you arrange urgent or time-critical cargo flights?

Yes. We specialise in time-critical air freight and can mobilise aircraft within hours to meet urgent delivery deadlines.

How do you handle oversized or heavy cargo shipments?

We work with experienced loadmasters and select aircraft such as the Antonov AN-124 or Boeing 747F, ensuring safe and efficient loading, transport, and unloading.

What is the maximum payload for a cargo aircraft charter?

Payload capacity varies by aircraft type—from smaller turboprops carrying a few tonnes to heavy-lift freighters capable of over 100 tonnes. We’ll recommend the right aircraft for your needs.

How do you ensure cargo safety and security in transit?

All flights comply with IATA and ICAO standards, with secure handling procedures, tracking options, and, where necessary, onboard security escorts.

General Questions

Safety, Compliance & Tracking

Are your charter flights operated by certified and licensed operators?

Yes. We work exclusively with operators holding valid Air Operator Certificates (AOCs) and meeting or exceeding international aviation standards.

How do you ensure aircraft and crew meet international safety regulations?

We conduct due diligence on every operator, verifying maintenance records, crew qualifications, and compliance with EASA, FAA, or equivalent safety authorities.

Can I track my charter flight in real time?

In most cases, yes. We can provide secure tracking links so you can monitor your aircraft’s progress from departure to arrival.

What measures are in place for cargo handling and secure transport?

Cargo is handled by trained personnel using specialised equipment. We ensure compliance with all relevant safety standards, secure storage facilities, and detailed chain-of-custody procedures.

General Questions

Booking, Payment & Terms FAQs

What payment methods do you accept for charters?

We accept bank transfers, major credit cards, and crypto payments.

Are there cancellation fees for private jet or cargo charters?

Cancellation terms vary by operator and aircraft type. We’ll provide clear terms before booking so you know exactly where you stand.

Do you require a deposit to secure a booking?

Yes, a deposit is typically required to confirm aircraft availability, with the balance payable before departure.

How quickly can a flight be arranged after payment?

In urgent cases, we can have an aircraft ready to depart within hours of receiving payment and necessary documentation.

General Questions

Special Services FAQs

Do you offer luxury travel arrangements alongside charter flights?

Yes. We can arrange VIP ground transport, concierge services, and luxury accommodation to complement your private jet experience.

Can you arrange ground transportation to and from the airport?

Absolutely. We can organise chauffeured vehicles or specialist cargo transport to ensure seamless door-to-door service.

Do you provide on-board couriers (OBC) for urgent shipments?

Yes. Our trained couriers can personally accompany time-critical or high-value cargo, ensuring safe, secure, and prompt delivery.

How quickly can a flight be arranged after payment?

In urgent cases, we can have an aircraft ready to depart within hours of receiving payment and necessary documentation.

Let Us Handle the Skies, Start Planning Your Private Flight Now.

Still Have Questions?
Our team is available 24/7 to answer any questions and provide real-time support.

Call us anytime on:

+44 (0) 203 084 4532 or pjets@goldenaviation.co.uk
+44 (0) 203 084 4531 or cargo@goldenaviation.co.uk

Request a quote to get started.